Terms of service

OVERVIEW

This website is operated by Modern Home. Throughout the site, the terms “we”, “us” and “our” refer to Modern Home. Modern Home offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including all additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to offer our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are of legal age in your jurisdiction, or that you have obtained appropriate consent to allow any minor dependents to use this site. You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.

You must not transmit any destructive code, viruses, or harmful technologies. Any breach of these Terms may result in immediate termination of your access to the Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason, including but not limited to suspected misuse, fraud, or violation of these Terms. You understand that your content may be transferred across various networks and adapted to technical requirements.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

SECTION 3 - ACCURACY OF INFORMATION

We do not guarantee that information available on this site is accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on such material is at your own risk.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are displayed in Kuwaiti Dinar (KWD) by default and may be shown in other currencies depending on customer location. Prices are not inclusive of VAT or similar taxes where applicable.

We reserve the right to modify or discontinue the Service, products, or pricing at any time without notice and shall not be liable for any such changes.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may be manufactured locally, imported, or customized based on customer specifications. Availability is subject to production capacity and stock levels. We reserve the right to limit quantities or discontinue products at any time.

We make every effort to display product colors accurately; however, actual colors may vary depending on device screens. Customized products are not eligible for modification or cancellation once production has commenced.

SECTION 6 - ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or suspicious. We may limit quantities per customer or household.

You agree to provide accurate and complete information for all purchases. We may contact you via phone or WhatsApp for order confirmation and delivery coordination.

SECTION 7 - PAYMENT TERMS

All online payments are processed securely via MyFatoorah using accepted payment methods such as KNET, credit/debit cards, and digital wallets. In-store purchases may be completed using cash or other available payment methods.

SECTION 8 - DELIVERY AND FULFILLMENT

Delivery timelines vary depending on the product and are provided as estimates only. Delays may occur due to logistics, production, or customs processes.

Deliveries are carried out by our in-house team within Kuwait and by DHL for international shipments. Customers must be available to receive deliveries and may be contacted directly for coordination.

SECTION 9 - INSTALLATION

Installation services are included where applicable. We are not responsible for issues arising from unsuitable site conditions or external factors beyond our control.

SECTION 10 - RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy available on the website.

SECTION 11 - OPTIONAL TOOLS

We may provide access to third-party tools without warranties or guarantees. Use of such tools is at your own risk.

SECTION 12 - THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for their content or practices.

SECTION 13 - USER SUBMISSIONS

Any comments, feedback, or submissions may be used by us without restriction. You are solely responsible for the content you provide.

SECTION 14 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 15 - ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies at any time without prior notice, including after an order has been submitted.

SECTION 16 - PROHIBITED USES

You are prohibited from using the site for unlawful purposes or to violate any laws or regulations.

SECTION 17 - DISCLAIMER OF WARRANTIES

The Service and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

SECTION 18 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Modern Home shall not be liable for indirect or consequential damages, including delays, third-party failures, or loss of use.

SECTION 19 - INDEMNIFICATION

You agree to indemnify and hold harmless Modern Home from any claims arising from your breach of these Terms.

SECTION 20 - TERMINATION

We may terminate your access to the Services at any time if you violate these Terms.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Kuwait.

SECTION 22 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of such changes.

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to info@modernhomekw.com.