Privacy policy
Last updated: [April 2026]
This Privacy Policy describes how Modern Home ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://modernhomekw.com/ (the "Site") or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refers to the user of the Services, whether as a customer, website visitor, or other individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the terms outlined herein.
1. Business Information
Modern Home operates in Kuwait with its registered address at Shuwaikh Industrial Area, Block 1, Street 12. Trade License number 14671/2022.
For inquiries regarding this Privacy Policy, you may contact us at info@modernhomekw.com or +965-97906996.
2. Personal Information We Collect
We collect personal information from you when you interact with our Services. The type of information collected depends on how you use our Site and Services.
This may include contact details such as your name, phone number, email address, billing and shipping address, as well as account-related information when you create an account.
We also collect order-related information including purchase history, transaction details, and payment confirmations processed through secure third-party providers.
Additionally, we automatically collect certain information about your device and interaction with our Site, including IP address, browser type, and browsing behavior through cookies and similar technologies.
3. Information from Third Parties
We may receive personal information from third-party service providers that support our operations, including Shopify for website hosting, MyFatoorah for payment processing, and marketing and analytics platforms such as Meta and Google.
We may also receive information through our WhatsApp communication provider (Karix) when interacting with customers.
4. How We Use Your Information
We use your personal information to provide and improve our Services, including processing transactions, arranging delivery and installation, and communicating with you regarding your orders.
Your information may also be used for marketing and advertising purposes, including sending promotional messages via WhatsApp and delivering targeted advertisements through third-party platforms.
We further use your information to analyze website performance, enhance user experience, and ensure the security of our Services.
5. WhatsApp Communications
We may use your phone number to send communications via WhatsApp, including abandoned cart reminders and promotional messages.
By providing your phone number during checkout, you consent to receiving such communications. You may opt out at any time by contacting us or following opt-out instructions.
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate our Site, analyze performance, and provide personalized content and advertising.
This includes tools such as Meta Pixel and Google Analytics. You may control cookies through your browser settings, although disabling them may affect functionality.
7. How We Share Your Information
We may share your personal information with third-party service providers as necessary to operate our business. This includes Shopify for website operations, My Fatoorah for payment processing, delivery teams for order fulfillment, and DHL for international shipping.
We may also share information with marketing and analytics partners such as Meta and Google for advertising purposes.
We do not sell personal information as an independent business activity.
8. In-Store Data Collection
We may collect personal information such as phone numbers in-store for invoicing, record-keeping, and marketing purposes.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including operational, legal, and business requirements.
In certain cases, data may be retained for extended periods where necessary for legitimate business purposes.
10. Data Security
We implement reasonable security measures to protect your personal information, including secure hosting, encryption, and the use of trusted third-party service providers.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Data Transfers
Your personal information may be transferred to and processed in countries outside Kuwait where our service providers operate.
12. Children’s Information
Our Services are not specifically directed at children, and we do not knowingly collect personal information from minors.
13. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
14. Your Rights
You may contact us regarding your personal information. We reserve the right to verify identity and respond in accordance with applicable laws.
15. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of your personal information or reliance on our Services.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
17. Contact
For any questions, please contact us at info@modernhomekw.com or +965-97906996.